Our Support team was recently contacted about legacy product software support where Sue Plant sent the customer an archived version of the software and provided supporting advice so they could continue to use their existing equipment. Did you know that with Data Harvest you get FREE customer support for the life-time of your product? This is what Bryan Osborne said about the support from Data Harvest.
Sue,
You are a doll :) Thank you so much. All is working in the "new" old Ecolog lab. Just added new batteries to the loggers, loaded the "new" software and everything worked, this is what I call REAL product support.
Sincerely,
Bryan Osborne
Peterson Middle School Santa Clara Unified School District
1380 Rosalia Ave., Sunnyvale, CA 94087