British Quality Assured We design, develop & manufacture our products in the UK and are members of the British Educational Suppliers Association and The Association of Science (ASE).
Data Harvest manufactured products purchased from November 2018 will carry a 5 year limited warranty if they’ve been used in the education sector.
The warranty is to be free from defects in materials and workmanship from the date of purchase provided they have been used in accordance with any instructions, under normal school laboratory conditions.
This warranty does not apply if the product has been damaged by accident, misuse, neglect, improper installation, or if damaged by an attempted repair.
Notable exceptions to the 5 year warranty are pH, oxygen and conductivity electrodes, power supplies, leads, limited life products (e.g. batteries, oxygen membranes, etc.) and any product used in a non-educational environment. The warranty for these goods is for 12 months.
Consumable items carry no warranty other than to be free of defects on delivery, for example spirometer filters, ECG patches, cuvettes, stopcocks and PVC tubing.
Products manufactured other than by Data Harvest are subject to the conditions of the warranty supplied by the manufacturer.
If further clarification is required please contact Data Harvest.